Frequently Asked Questions
1. Who can apply for a wholesale account?
MaFrance is designed for approved retailers, boutique owners, and wholesale partners operating in Canada.
2. What happens after I submit my application?
Our team reviews your business details, and once approved, you’ll receive access to wholesale pricing, ordering, and account resources.
3. When can I view wholesale pricing?
Wholesale pricing becomes visible once your account has been approved and you are signed in.
4. Is MaFrance open to personal shoppers?
No. MaFrance is a wholesale-only platform created exclusively for retail businesses and trade buyers.
5. Can I shop both brands in one place?
Yes. Approved retailers can browse and order from our featured brands through one wholesale portal.
6. Do you provide product images, line sheets, and merchandising support?
Yes. Approved accounts can access brand resources that support buying, merchandising, and in-store presentation.
7. Do you ship across Canada?
Yes. We work with approved retail partners across Canada.
8. How do I place a reorder?
Simply sign in to your account to place reorders online anytime.
